Refund Policy

Unboxing Video Requirement

To help us process damage, defect, or missing-item claims quickly, please record an unedited unboxing video when you receive your order. The video should show:

1. The package label clearly, before opening.
2. A 360° view of the parcel prior to unpacking, to confirm it arrived undamaged.
3. The complete unpacking process, including all items and components inside the box.
4. Any physical damage, defects, or usage marks, noted clearly during the same recording.

The video should be a single, unedited clip. For any damage or missing-item claim, we will ask for this video as proof before processing a replacement or refund.

Returns and Refunds

Returns are accepted within 3 days of delivery, provided the item is unused and in its original condition.

If you receive a damaged or defective product, please contact us within 3 days of delivery and provide the unboxing video described above for verification.

Approved refunds are processed within 5–7 working days.

Contact

If you have any questions about a return or refund, reach out to us at aizabazaar@gmail.com or WhatsApp us at +91 9744621863.